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Cancellation Policy

Cancellation Policy

🔹 Cancellation Policy

Effective Date: May 17, 2026

This Cancellation Policy outlines the terms and conditions for order cancellations on Barber Syndicate, operated by Drish Venture Private Limited.

🔹 Order Cancellation by Customer

  • Customers may request cancellation of an order before the order has been shipped or dispatched.

  • Customers may request cancellation within a reasonable time after placing the order.

  • Once the order has been dispatched, cancellation requests may not be accepted.

  • To request a cancellation, customers should contact our support team with their order details.

🔹 Non-Cancellable Orders

  • Orders already shipped or out for delivery may not be eligible for cancellation.

  • Customized or special-order products may not be eligible for cancellation.

  • Bulk or wholesale orders processed specifically for the customer may not be eligible for cancellation.

  • Products marked as non-returnable or non-cancellable may not be eligible for cancellation.

🔹 Cancellation by Barber Syndicate

  • Drish Venture Private Limited reserves the right to cancel any order due to product unavailability.

  • Drish Venture Private Limited reserves the right to cancel any order due to pricing or listing errors.

  • Drish Venture Private Limited reserves the right to cancel any order due to suspected fraudulent transactions.

  • Drish Venture Private Limited reserves the right to cancel any order due to payment issues.

  • Drish Venture Private Limited reserves the right to cancel any order due to operational or logistical limitations.

  • In such cases, customers will be informed and eligible refunds, if applicable, will be processed.

🔹 Refund for Cancelled Orders

  • If an order is successfully cancelled before dispatch, prepaid orders will be refunded to the original payment method.

  • Refund processing may take 5–10 business days depending on the payment provider or bank.

  • Cash on Delivery (COD) orders do not require refunds if unpaid.

🔹 How to Request Cancellation

Customers can request order cancellation by contacting:

Drish Venture Private Limited
Website: barbersyndicate.in
Email: support@houseofud.in
Phone: +91-9958333874

Please include:

  • Order ID

  • Customer name

  • Registered mobile number

  • Reason for cancellation

🔹 Policy Updates

We reserve the right to modify this Cancellation Policy at any time without prior notice. Updated policies will be posted on this page.

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